"Benefits" Archive

Updates from HR: Workshops, Affinity Experience, CARE referrals, retirement contributions and mask distribution

CARE Team: How to report

The Campus Assessment, Response, and Evaluation (CARE) Team serves the University community by evaluating and responding to reports of disruptive, troubling or threatening behaviors and provides referrals to individuals in need of support, guidance or intervention. If you are concerned about a member of the Wake Forest community, please send an email to care@nullwfu.edu or complete the CARE referral formPhoto at dusk of the stone arch that marks the entrance to Hearn Plaza. "Wake Forest University" and the years 1834, 1956 and 2006 are carved in stone.

Inclusive Excellence for Leaders: Jan. 21

Faculty and staff leaders and those with responsibility for leading diversity, inclusion and equity efforts with their unit are invited to join the Office of Diversity and Inclusion Thursday, Jan. 21, from 4 to 5:30 p.m., for a RIDE Workshop.

Register for this workshop on the PDC website.

Strategies for Trans Inclusion: Jan. 21

Join Dr. AJ Mazaris of the LGBTQ+ Center on Thursday, Jan. 21, from 9:30 to 10:45 a.m., for a conversation about pronouns, chosen names and best practices for classroom inclusion, with a focus on both virtual and in-person teaching spaces.

Register for this conversation on the PDC website.

Spring Affinity Experience: Jan. 28

The Office of Diversity and Inclusion is hosting a Spring Affinity Experience on Thursday, Jan. 28, from 4 to 5:30 p.m., to link underrepresented faculty, staff and allies to affinity groups and resources at Wake Forest University to create a sense of belonging and community.

Register for this event on the PDC website.

Mask distribution

Free face coverings are available for faculty and staff pickup at the following locations:

  • Benson Information Desk
  • Environmental Health and Safety Office
  • Reynolds Gym Front Desk
  • School of Business Student Engagement Suite
  • ZSR Library Circulation Desk

If you would like to request masks for your entire department or have questions, contact Jen Haggas at 336.758.5707 or haggasjl@nullwfu.edu.

Update your retirement contributions

As a reminder, faculty and staff may change their 403(b) retirement contributions at any time by visiting the TIAA website or calling 800.842.2776.

Plan Number: 406897

“Let’s Stop Making the Easy Stuff Hard”

ICYMI: Allison McWilliams, assistant vice president of mentoring and alumni personal and career development, reflects on last week’s events in Psychology Today.

Read the full article on Psychology Today.

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Updates from HR: Parking, insurance, Juneteenth holiday, wellbeing

Parking fee waived

Faculty and staff who currently have a vehicle registered for on-campus parking will have their parking fee waived through June 30, 2021.

Updated insurance cards

As a reminder, those enrolled in the University’s medical plan will receive new BlueCross BlueShield and OptumRx insurance cards with an updated member ID and group number. Be sure to show the new cards at appointments to avoid being billed incorrectly. Those who have not received their new cards due to postal delays may download them using the BCBS and OptumRx mobile apps.

  • Review 2021 OptumRx prescription drug changes here.

Juneteenth: New University holiday

Wake Forest University announced that beginning in calendar year 2021, it will recognize Juneteenth as a university holiday. The updated 2021 Reynolda Campus Holiday Schedule is now available.

  • Learn more and view announcement here.

Wellbeing resources

Faculty and staff have access to University wellbeing and mental health resources, including the Employee Assistance Program, the Chaplain’s Emergency Fund and the WFU Parents and Caregivers Support Group.

State of the University address

ICYMI: At the invitation of the Faculty Senate and Senate President Simone Caron, President Nathan Hatch shared his annual State of the University address.

  • Watch the 2020 State of the University address here.

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2021 OptumRx prescription drug changes

Wake Forest University Human Resources emailed the following message to faculty and staff who have elected to receive medical coverage through Wake Forest University for calendar year 2021; those enrolled in the medical plan for 2021 are automatically enrolled in the OptumRx prescription drug plan. 

As a reminder, we have included two important plan updates below that were communicated to you during the annual benefits enrollment period.

  1. Mail Order Program – enroll and save

Beginning January 2021, you will have the choice of utilizing the OptumRx Mail Order Program to receive your maintenance medications* or to use a retail pharmacy. The Mail Order Program allows you to receive a 90-day supply of maintenance medications at a lower copay. If you continue to receive maintenance medications at a retail pharmacy, you will pay an additional copay after two 30-day supply refills. This change does not impact non-maintenance medications.

*Maintenance medications are prescriptions that are commonly used to treat chronic or long-term conditions such as high blood pressure, asthma, heart disease, diabetes, etc.

There are three ways to enroll in the OptumRx Mail Order Program:

  1. ePrescribe: Ask your doctor to send an electronic prescription to OptumRx.
  2. Online: Visit optumrx.com and select Get Started or use the OptumRx app. From there, you can fill new prescriptions, transfer others to home delivery, and more.
  3. Phone: Call (844) 265-1875 to speak to a customer service advocate.

Once OptumRx receives your complete order for a new prescription, your medication should arrive within 10 business days. Completed refill orders should arrive in about seven business days.

  1. Formulary Change – verify prescription coverage and cost

Read more

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Reminders: Benefits, compensation and PTO

The following message is shared on behalf of Wake Forest University Human Resources; it appeared in the department’s winter break reminders email to faculty and staff.


Faculty and staff may now view their 2021 benefit elections in Workday by visiting the Benefits worklet in Workday, clicking the “Benefits Elections as of Date” in the View section and selecting Jan. 1, 2021, for the “View as of Date.”


The last 2020 pay date for non-exempt staff will be December 23 for work performed through December 25. All timecards must be approved by 3 p.m. Friday, December 18. Also, the December 23 paycheck will not have benefit premiums deducted due to having an additional 27th pay cycle this calendar year. Any NC 529 College Savings Plan or 403(b) Retirement Plan employee contributions will still be deducted as planned.

Paid time off (PTO)

All accrued but unused PTO will carry over into calendar year 2021. As leaders encourage teams to recharge this holiday season and beyond, we invite you to use this Winter Break Toolkit for successfully supporting colleagues while they take time away during winter break or when appropriate for each unit.

Please contact Wake Forest University Human Resources with any questions at askHR@nullwfu.edu or 336.758.4700.

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Updates from HR: Winter Break Toolkit, clinic holiday hours, 2021 prescription plan reminders

Winter Break Toolkit

As leaders encourage teams to recharge this holiday season, we invite you to use this guide for successfully supporting colleagues while they take time away during winter break or when appropriate for each unit.

Faculty and staff clinic holiday hours

The Faculty & Staff Clinic will remain open during the winter break; however, the clinic will be closed with no nurse available by phone on the following days:

  • Thursday, Nov. 26 and Friday, Nov. 27
  • Thursday, Dec. 24 and Friday, Dec. 25
  • Friday, Jan. 1

Reminder: Prescription plan changes

Through Dec. 31, those enrolled in the University’s BCBSNC medical plan have access to the OptumRx Pharmacy Portals to verify prescription coverage, requirements and costs.

Learn more and access the OptumRX portal from the benefits page on the human resources website.

“The Basics of Medicare”

Join Elder Care Choices Tuesday, Dec. 1, at 12 p.m. for an overview of Medicare parts, terms and definitions. Learn about important things to remember when pursuing Medicare and where to go for assistance.

Orange Status through Thanksgiving

ICYMI: Due to the current number of positive cases of COVID-19 among students and concerning trends nationally and locally, Wake Forest will remain in Orange Operating Status through Thanksgiving. View the Nov. 12 message from President Hatch on the Our Way Forward website.

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