April 23rd, 2014 | University Announcement
A message from Wake Forest University Information Systems
You may have heard of a recently discovered security issue called Heartbleed. The Heartbleed vulnerability has been a major topic in the news and many questions are being asked.
What is Heartbleed?
Heartbleed is a worldwide Internet issue. This vulnerability affects OpenSSL, a technology that Internet websites use to secure information.
How has Wake Forest addressed this issue?
Since April 8, 2014, Wake Forest University Information Systems has assessed the University network to determine what computing services may be impacted by Heartbleed. Patches have been applied as needed. The Information Systems teams continue to monitor for any additional information that may be provided from experts and are continuing to monitor our websites.
How does this impact me?
The potential impact of this vulnerability is widespread. If you have concerns regarding your personal website account passwords, we recommend that you look for information on the individual organization’s website or contact their customer service directly.
More information is available on Mashable, “The Heartbleed Hit List: The Passwords You Need to Change Right Now.”
What will I have to do?
Wake Forest University Information Systems will contact you if any further actions are required to safeguard your Wake Forest user account.
April 11th, 2014 | University Announcement
On Saturday, April 12, during regularly scheduled maintenance between 7 a.m. and noon, many computer-based services including, but not limited to, Sakai, Banner, WIN, Cognos, and NOVAtime will be unavailable. Information Systems staff will perform required maintenance during this time. If you have any questions regarding this announcement, contact the Information Systems Service Desk at help.wfu.edu or 336-758-4357.
April 7th, 2014 | University Announcement
A message from Associate Provost for Technology and Information Systems Rick Matthews.
Please join us for TechXploration on Tuesday, April 8, between noon and 3 p.m. in Benson 401 to learn what your colleagues are doing with technology.
Presentations will be in poster session format, so join us for any portion of the event.
Presentations will include:
- e-Books Made Easy – Digital Publishing
- Client 2014 – Next Year’s Laptop Program
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April 2nd, 2014 | University Announcement
In April and May, Wake Forest’s information systems learning team will be hosting technology training classes on campus and at the University Corporate Center. Classes on campus include instruction on Google webpage design, teaching remotely with WebEx, photo editing basics, and an introduction to Google drive. The University Corporate Center is a short ride away via the Gold Line Shuttle.
The schedule of classes and locations is noted below:
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March 17th, 2014 | Events
TechXploration is designed to showcase faculty use of technology and bring together faculty and staff who want to share their experiences with current technology efforts. Faculty, staff and students will be able to see how technologies are being leveraged in teaching, learning, research, engagement, and creative endeavors at Wake Forest.
Would you be willing to present what you are doing? Please send a note to Rick Matthews (firstname.lastname@example.org) and/or Kory Riemensperger (email@example.com) by Friday, March 21.
TechXploration will be held Tuesday, April 8, in room 401 of the Benson University Center. Each presenter will have an area set up in room 401 from noon to 3 p.m. to display a poster board, presentation materials and/or their technology. Attendees will visit displays to learn more about how technology is being used on the Wake Forest campus. Presenters are invited to participate for all or part of the event.
For more information about TechXploration, please contact Kory Riemensperger at firstname.lastname@example.org
March 11th, 2014 | University Announcement
Information Systems is working with a vendor to resolve an intermittent problem with dialing non-WFU numbers (non 758 numbers) from campus telephones. Some users reported difficulties in making a phone connection to non-WFU numbers when dialing from campus telephones.
Please know that you can dial 5911 or 911 from a campus telephone in the case of emergency.
There is no estimated time of resolution. Check the Information Systems status line by dialing x4357 and selecting option 1 for the latest information. Information Systems apologizes for any inconvenience.
March 7th, 2014 | University Announcement
On Friday, March 7, between 6 p.m. and midnight, Information Systems will perform required maintenance on the University’s telephone system. During this time, there will be two outages lasting up to fifteen minutes each during which telephone services will be disrupted. Telephone services impacted during this outage include desk phones and video conferencing using 4-digit dialing.
Locations impacted include all on-campus and off-campus locations serviced by our telephone system: Graylyn, Reynolda House, Reynolda Village, Bridger Field House, Deacon Tower, Baseball Stadium, Indoor Tennis Center, Cardiac Rehabilitation Center, Russell Building, Joel Coliseum, University Corporate Center, Human Resources House and the Library Warehouse.
During the two 15 minute outages:
- No telephone service will be available.
- A phone call or video conference call in progress will drop.
- No voice mail may be left or retrieved for campus phone extensions.
- Voice mail will NOT queue for later delivery.
- No existing messages in your voice mailbox will be lost.
- In the event of an emergency while the phone system is unavailable, Campus Police can be contacted by dialing 336-759-0443 from a mobile phone.
We appreciate your patience during this time. If you have any questions, please contact us at email@example.com.
March 5th, 2014 | University Announcement
If you are a faculty or staff member with plans to travel abroad over spring break, Information Systems is available to help. It is the responsibility of faculty and staff to ensure that their computer data is safe and secure as they travel abroad.
To assist in this process, Information Systems offers two options:
- Data may be encrypted on the ThinkPad
- A ThinkPad may be rented from Information Systems with no data
Information about these options, government regulations and traveling with a laptop that contains research project data are explained on this special help.wfu.edu Web page.
February 17th, 2014 | Faculty News, Staff News
See a list of employees joining and leaving the University in January 2014:
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February 12th, 2014 | Faculty News, Staff News
See a list of faculty and staff milestones in February 2014:
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