See a list of employment milestones reached by staff in November 2013: Continue reading »
November 26th, 2013 | University Announcement
The following message is from Provost Rogan Kersh and Senior Vice President Hof Milam:
We are pleased to announce that the university plans to implement a centralized, campus-wide license for Event Management System (EMS) for scheduling of non-classroom space on campus. This software will allow us to manage space far more effectively, provide a user-friendly process for reserving conference rooms and other space, and collect/utilize accurate usage data.
As a result of Strategic Resource Initiative (SRI) work this past year, we realized that more than 30 individual space managers across campus were utilizing various practices for scheduling space. After assessing our current processes and costs, EMS was identified as the best solution for efficiency and ease of use. In addition, by consolidating existing EMS licenses and maintenance fees currently held by several groups on campus, we are saving the university thousands of dollars.
A cross-campus implementation team will spend the next 6-8 months working with space managers across campus to implement the software. Our grateful thanks to this team, whose members are:
- Mike Ayuso, IS
- Sean Brittain, Facilities & Campus Services
- James Buckley, Campus Life
- Alisa Elmore, Admissions
- Kettie Fickter, Athletics
- Max Floyd, Campus Life
- Karen Frekko, School of Business
- Beth Hoagland, Provost’s Office
- Trevor Hughes, School of Law
- Mary Beth Lock, ZSR Library
- Sharon Melnik, Conference Services
- Harold Pace, University Registrar
- Randy Rogan, College
- John Wise, Hospitality and Auxiliary Services
We are looking forward to reaping the benefits of this approach to space management.
November 21st, 2013 | University Announcement
A malicious email was sent to members of the Wake Forest computing community. This most recent phishing email scam message content was related to updating your Wake Forest User Preferences. It asked recipients to click on a link to provide account information. As a reminder, Wake Forest Information Systems will never ask for your account information in this manner.
Did You Get This Email and Click On The Link?
Change your password immediately, delete the message and then contact us at ext. 4357.
Know What to Look for in Email Scams
Go to the official Wake Forest Information Security Web site (infosec.wfu.edu) for an example of what to look for the next time you get a suspicious email.
If you have any questions, contact Information Systems via email (email@example.com) or at 336.758.4357 (HELP).
November 21st, 2013 | University Announcement
Wake Forest has purchased a VoiceThread subscription plan for all students and faculty. These accounts are considered a part of the WFU VoiceThread community.
VoiceThread bridges the gap between real-time discussions and standard video lectures or online presentations. This makes VoiceThread the platform for teaching, learning, training, and collaborating, on-demand.
Simply put, VoiceThread is a way to have an online conversation in text, audio, or video around multimedia, such as a picture, a set of slides or a video. Although VoiceThread is very easy to use, instructors may want to sign up for a VoiceThread workshop through the PDC (Friday, Nov. 22, from 10-11:30 a.m.). The 90-minute session hosted by Online Education will discuss how to use the tools and focus on the use of VoiceThread in teaching and learning.
There is no software from VoiceThread to install, and it runs in your web browser. VoiceThread allows students to leave a voice or video comment directly on a presentation or document, and it includes the ability to draw on the document while speaking. While many types of software are available for providing an audio narration on a PowerPoint, VoiceThread was designed to provide a platform for conversation around a document, image, or set of slides. Should you use VoiceThread for your narrated lecture, encourage your students to use the comment feature to ask questions and offer their unique perspectives.
To access VoiceThread, visit voicethread.wfu.edu and sign in using your Wake ID.
November 1st, 2013 | Staff News
See a list of employment milestones reached by staff in October 2013: Continue reading »
October 28th, 2013 | University Announcement
The following message is from Rick Matthews, associate provost for technology and information systems and chief information officer:
Thank you for your patience and understanding as we worked to resolve the problem with our wireless network. Information Systems staff worked with Cisco Systems engineers around the clock to develop a solution that should resolve the wireless network problem. Cisco Systems developed the needed software update and the IS staff applied it to our network hardware this week. The problem should now be resolved.
Despite this known problem, I am proud to report that we did not experience a wireless network outage related to this problem since Oct. 9. Thanks to the Information Systems team for the countless hours that were dedicated to keeping the campus connected while a solution was developed.
Please continue to monitor and report any issues you experience by calling ext. 4357 (HELP) or sending an email to firstname.lastname@example.org.
October 24th, 2013 | University Announcement
Cisco has made it a mission to connect the unconnected through cloud computing and other innovative technologies. The San Jose-based multinational corporation recently highlighted Wake Forest’s program to roll out a broad set of collaboration technologies in a case study on its website.
WIN, Banner (our primary administrative computing system) and Cognos reporting will be unavailable beginning at 5 p.m. on Friday, Oct. 11, until 8 a.m. on Monday, Oct. 14. Information Systems staff will perform a required upgrade to Banner during this time.
If you have questions, contact Information Systems at email@example.com.
October 7th, 2013 | University Announcement
Information Systems continues to work with engineers from Cisco Systems to resolve the problem. The problem is related to the software within the network hardware.
Cisco engineers are working around the clock to provide a software update that will be applied to our network hardware. Information Systems expects that the software update will be received and applied later this week. Until the software update from Cisco, Information Systems will continue to take steps to keep the wireless network available.
Please continue to report any issues you experience by calling ext. 4357 (HELP) or sending an email to firstname.lastname@example.org. Refer to the Information Systems status line for service availability. You can access the status line by dialing ext. 4357 and selecting option one. Follow Information Systems on Twitter @WFUIS.
October 1st, 2013 | University Announcement
Information Systems continues to work with Wake Forest’s vendors to resolve a problem that is causing unexplained campus wireless network outages. We have now confirmed issues in the Z. Smith Reynolds Library, Tribble Hall, Olin Physical Laboratory, and Bostwick, Johnson, Babcock, Luter, Collins and South halls. Previously the confirmed outages were limited to Calloway, Kirby, Greene, Winston, Salem and Reynolda halls, and the Benson University Center.
Please continue to report any issues you experience by calling ext. 4357 (HELP) or sending an email to email@example.com. Follow Information Systems on Twitter @WFUIS. We will continue to update the Information Systems status line. You can access the status line by dialing ext. 4357 and selecting option one.