"Information Systems" Archive

Holiday phishing scams

holiday image

A message from WFU Information Systems

It’s the holiday season but there are scrooges among us trying to ruin this festive time of year with new phishing scams.

Be mindful when replying to emails, texts, or phone calls. Verify information is coming directly from a reputable source by confirming:

  • There are no typos in the message
  • The phone number/email address is associated with a real organization
  • The URL does not have any extra characters (o001cfedeex [.] com instead of fedex.com)
  • Avoid links and attachments associated with emails or SMS messaging

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Categories: Inside WFU

October is National Cybersecurity Awareness Month

A message from Information Systems:

Informational flyer for 2021 Cybersecurity Awareness month with text that says "Don't be the fish for phishers. October is National Cybersecurity Awareness Month. Join us for events throughout the month to learn how to protect yourself and your data. Enter to win prizes at phish.wfu.edu!" There's a cartoon image of a laptop on a fishing pole hook with a cartoon shark opening its mouth to eat the laptop.National Cybersecurity Awareness Month is a nationwide campaign that aims to increase understanding about internet security and raise awareness of the resources available to stay safe online.

This year’s theme is “Don’t be the fish for phishers!” Throughout October, Information Systems (IS) will share resources to inform the campus community about phishing dangers, security risks and mysterious links, as well as the tools available to empower you in protecting yourself and your data. Check out phish.wfu.edu for the latest phishing schemes and scams to watch for.

Visit the Cybersecurity Month 2021 website for complete details about cybersecurity events and opportunities to win gift cards, T-shirts and more.

For weekly tips, tricks, and all the details related to Wake Forest cybersecurity and more, visit the WFU IS website and follow IS on Twitter (@WFUIS) and Instagram (@WFUIS_official).

Categories: EventsGuest PostInside WFU

Live auto-transcription globally enabled in Zoom

The following is a guest post from Wake Forest Information Systems (IS).

Back in February 2021, we communicated that live transcription was available in Zoom, providing on-screen machine-generated subtitles/captions and an associated transcript during Zoom meetings. The setting we instructed users to enable within Zoom to begin using this feature has been globally enabled. All meeting hosts will now see a Live Transcript button in their host toolbar during meetings.

Hosts must select the Live Transcript button and Enable Live Transcription during a meeting to make the transcription available to attendees. We highly recommend hosts do this at the beginning of each meeting for the best attendee experience. As we develop the habit of enabling this useful accessibility feature, we encourage attendees to request for meeting hosts to enable live transcription, if not yet enabled, to preemptively accommodate attendees’ needs. Attendees can do this by selecting the Live Transcript button in their toolbar menu.

Make sure to update the Zoom application on your computer regularly to ensure access to the most current features. Manually check for updates and run updates through the menu on the Zoom client. For further instructions on updating, check out this Zoom help article.

An AskDeac article has been added with information and screenshots to help users understand how to enable live-transcription during Zoom meetings.  Read more

Categories: Guest PostInside WFU

Consolidated University Policy Library launch

A new consolidated University Policy Library website (policy.wfu.edu) has been launched to make Wake Forest administrative policies more accessible to the campus community. All administrative policies and supporting documents from departments within Finance & Administration – which includes Budget & Financial Planning, Environmental Health & Safety, Facilities & Campus Services, Financial Services, Hospitality & Auxiliary Services, Human Resources and Information Systems – can be viewed on this website, as well as on each corresponding departmental webpage.

These administrative policies provide guidance for the everyday activities of the campus community, clarify the University’s expectations of its individual members, reduce institutional risk, increase efficiency and support the University’s compliance with federal, state and local laws and regulations.

Filters are available to refine your search and if you are unsure of the document name, use the A – Z Index feature to view based on keywords.

Additional policy content will be added over time.

IS Fellow Isabella Ryan helps improve juvenile detention practices in Tennessee

The following is a guest post from Wake Forest Information Systems (IS) Communications.

Isabella Ryan, 2020-21 Wake Forest Fellow for IS, wrote and submitted a bill to limit the use of solitary confinement for children in juvenile detention centers in Tennessee. Ryan’s bill has passed the State Senate and House, and it is headed to the Governor to be signed into law.


Headshot of Isabella Ryan, 2020-21 Wake Forest Fellow for Information SystemsTwenty-three and a half hours a day, alone, in an 8’ by 8’ room. The impact of solitary confinement on children is immense. Many emerge with significantly impacted mental health and report signs of PTSD. Further, 50% of juvenile suicides in detention facilities occur while a child is in solitary. This is the reality of solitary confinement for minors in Tennessee.

However, thanks in large part to the persistent efforts of Nashville native Isabella Ryan (’20), it will soon no longer be the case. In 2015, as a junior at Hume-Fogg High School, Isabella, co-wrote a bill with her classmate to limit the use of solitary confinement for children in Tennessee. In 2016, Isabella contacted State Senator Jeff Yarbro with a copy of the bill. Senator Yarbro quickly introduced the bill and has continued to do so ever since. Finally, after five years of Isabella’s advocacy, the bill passed the State Senate unanimously and nearly unanimously in the State House, with only one dissenting vote. This means limits on how long and why children can be in such restrictive environments will soon be in place. The bill is now headed to the Governor to be signed into law. 

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Categories: Guest PostInside WFUStaff News

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