Reminder: Zoom Cloud recording retention limits effective Tuesday, June 15

June 9, 2021

The following message is shared on behalf of Wake Forest University Information Systems.

As a reminder, beginning Tuesday, June 15, a retention limit for Zoom Cloud recordings will be enabled to ensure we stay within our campus storage capacity. Any Zoom Cloud recordings that are 180 days or older will be moved to your Zoom trash. Items in your trash will remain accessible for 30 days. Zoom will send automated notifications to users seven days prior to permanent deletion.

You are encouraged to evaluate your Zoom recordings and preemptively delete or move videos as appropriate. There are a variety of options available for long-term storage, including Google Drive and Kaltura. Please reach out to your local IT support for assistance moving recordings you wish to keep and reference the help articles below to help you navigate this process.

• Download files out of Zoom Cloud
• Upload videos to Kaltura
• Upload files to Google Drive

If you have questions or need further assistance, please contact the Information Systems Service Desk at help@wfu.edu or 336-758-4357 (HELP).