Reminder: New Zoom Cloud recording retention limits effective June 15

May 21, 2021

The following message is shared on behalf of Wake Forest University Information Systems.

As a reminder, beginning on Tuesday, June 15, we will be enabling a Zoom Cloud recording retention limit to ensure we stay within our campus storage capacity in the future. Any Zoom Cloud recordings that are 180 days or older will be moved to your Zoom trash. Items in your trash will remain accessible for 30 days.

You are encouraged to evaluate your Zoom recordings and preemptively delete or move videos as appropriate. There are a variety of options available for long-term storage, including Google Drive and Kaltura. Please reach out to your local IT support for assistance moving recordings you wish to keep and reference the help articles below to help you navigate this process.

• Download files out of Zoom Cloud
• Upload videos to Kaltura
• Upload files to Google Drive

The 180 day limit ensures our faculty colleagues can maintain class recordings through the entirety of a semester. As a reminder, class recordings that include student images should only be available for viewing by students currently enrolled in the class (reference the Class Recording Notice for additional information). Faculty who wish to save class recordings for future usage should enable their Zoom recordings to only record the active speaker (reference this help article for more information).

If you have questions or need further assistance, please contact the Information Systems Service Desk at help@wfu.edu or 336.758.4357 (HELP).