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WebEx services upgraded

WebEx will be upgraded on Saturday, Oct. 29 without service interruptions. The upgrade will bring new features. Feature highlights include a greater High Definition video experience, expanded full screen mode and an enhanced WebEx Support Center for improved customer service support. Read more about the […]


Google+ now available

Information Systems is pleased to announce that Google+ is now available for your Wake Forest email account! Google+ is a social media tool that introduces new ways for our community to connect and communicate with each other. It is just one more way we provide equal access […]


Temporary changes for Service Desk on Wednesday

The Service Desk staff will be participating in a professional development workshop from 9-4 p.m. on Wednesday, Oct. 26. During this time, walk-in support at The Bridge will continue to be available. Email, voicemail messages and web form submissions will be monitored throughout the day. […]


Banner, WIN, Cognos now available

Thank you for your patience during the administrative computing system upgrade.  The Banner upgrade, scheduled to be complete by 8 a.m. on Monday, Oct. 24, was completed ahead of schedule.  Banner, Cognos reporting and all WIN services are now available. If you have questions, please contact us at


WIN, Banner and Cognos will be unavailable

WIN, Banner (our administrative computing system) and Cognos reporting will be unavailable beginning at 5 p.m. on Friday, Oct. 21 until 8 a.m. on Monday, Oct. 24th. Information Systems staff will perform a required upgrade to Banner during this time. Information Systems apologizes for any […]


Network outage on Friday morning

On Friday, Oct. 21, 2011, between 12:01 a.m. and 6:00 a.m., computing network users will experience a 10-15 minute outage of the wired and wireless networks. The outages will occur randomly across campus buildings during this time. If you are using the computing network when a building is affected, […]


Dedicated Deacons

In an ecosystem designed to advance thought and nurture intellect, physical infrastructure can easily be overlooked. The departments of Information Systems and Facilities & Campus Services fill their staffs with Dedicated Deacons that maintain our buildings, our landscapes, and our networks. Integrating all of our […]

Categories: Awards & Recognition


June 2011 staff milestones

45 Years Ross Arnold Griffith, Director of Institutional Research 30 Years Anne Lewis Bishop, Director, Applications Development, Information Systems Sandra Combs Boyette, Senior Advisor to the President


Staff Advisory Council announces election results

The Staff Advisory Council (SAC) will hold its last meeting of the school year on Tuesday, May 31st at 1:30 p.m. in Benson 401B.  Pamela Dumas Serfes, associate vice president of Communications and External Relations (CER), and Brett Eaton, executive director of news for CER, will […]


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