Support, resources available for WFU community in response to Helene

The impact of Hurricane and Tropical Storm Helene has been catastrophic, with entire communities in western North Carolina and across the Southeast now facing the daunting task of recovery and rebuilding.

“We are deeply saddened by the devastation and loss of life caused by Helene,” said Wake Forest President Susan R. Wente. “We recognize that many members of the Wake Forest family — our students, faculty, staff, alumni and their loved ones — are facing tremendous challenges in the storm’s aftermath.

“Though our campus remains fully operational, we are mindful that many communities, including higher education institutions across the region, are grappling with outages, closed roads and other disruptions. Our hearts are with all those affected by this disaster as they work to recover and rebuild.”

[Read President Wente’s full message to campus from Monday, Sept. 30.]

Atrium Health Wake Forest Baptist employees have been volunteering across western North Carolina, in Wilkes County, Boone, Asheville and other areas. Patient transfers are being accepted from impacted hospitals, long-term care centers and skilled nursing facilities. In addition, the Piedmont Healthcare Preparedness Coalition — part of the North Carolina Department of Health and Human Services and based out of Wake Forest Baptist Medical Center — is supporting the state with resources and personnel. 

Campus Life is reaching out to students whose families may have been affected by the hurricane. So far, more than 200 students have been contacted. The effort is being led by Matt Clifford, the associate vice president for Campus Life and dean of students, and Assistant Dean of Students, Community Response and Caring Outreach Zakiyyah Niang. 

“Our students are feeling the weight of this disaster,” Niang said. “They’re not just worried about the present situation; they’re anxious about the lasting effects on their loved ones and communities. We are doing everything we can to provide help through University channels, and it’s reassuring to hear that many are finding comfort in the solidarity of their fellow students.”

Faculty and staff have been encouraged to extend grace, flexibility and understanding to the many impacted students. Undergraduate students are encouraged to find academic support through the Office of Academic Advising.

Events of this scope and severity affect us all in different ways. Wake Forest offers support and counseling services for all students, faculty and staff. 

Resources for students

• We are Wake – Call 336-758-CARE (2273) to connect to resources or visit we.wfu.edu for a full list. If you are concerned about yourself or others, you can submit a referral to Wake Forest’s CARE Team. 
• University Counseling Center – Mental health support is available anytime, from anywhere, at 336-758-5273.
• Office of the University Chaplain – Pastoral care and counseling are available at 336-758-5210.
• Students also may find peer support through Wake Forest’s affinity and support centers.

Resources for faculty and staff

• Employee Assistance Program – Confidential services are available at 336-716-5493. 

Even during our most challenging times, our Wake Forest community is anchored by our Pro Humanitate mission. Visit our Outreach website for ways to support community members in need and learn about major organizations engaged in relief operations.