On February 21, 2024, Change Healthcare – a widely used provider of healthcare billing and data systems – disclosed a cybersecurity incident that had ramifications across the healthcare industry, impacting an estimated one in three Americans. On June 24, 2024, Wake Forest was made aware that the personal and health information of those enrolled in the University’s health plans may have been involved in this incident.
Although Wake Forest does not have confirmation of any impact on University employees and individuals enrolled in the health plans, we want to make you aware that Change Healthcare is offering two years of free credit monitoring and identity protection services to those who are concerned about their personal data. Wake Forest employees are encouraged to proactively enroll in this complimentary credit monitoring and identity protection services either online or by calling 1-888-846-4705.
Change Healthcare (a UnitedHealth/Optum-owned company) provides services to healthcare providers, health insurance plans and other companies from which individuals may have received health services or health insurance.
Change Healthcare’s forensic review is ongoing, and the number and identity of individuals impacted, as well as the nature of the information and the scope of years impacted, are not fully known. Once individuals are identified, Change Healthcare will send one letter to each person impacted, identifying all the entities on whose behalf they are providing notice. Impacted individuals likely will receive these notices beginning in late July 2024.
Additional information on this website includes frequently asked questions and information about Change Healthcare’s notification plans.
