Parking and Transportation adopts new app for shuttle riders

This announcement was emailed on behalf of the University’s Parking and Transportation Office on March 21 to students, faculty and staff by Communications and External Relations:

Catching Wake Forest’s shuttles has just become easier thanks to new technology.

Wake Forest’s Office of Parking and Transportation adopted a new app (TransLoc Rider) this spring that the office encourages all shuttle riders to download and begin using immediately.  The app is designed to make the shuttle service more convenient for all riders by offering real time tracking.  Riders know where the shuttles are and when they are expected to arrive.

In addition, the app offers enhanced Safe Ride/OnCall service.  Instead of calling for such service, a rider can arrange to be picked up through the app.  Safe Ride/OnCall service is available every day from 5:30 p.m. to 7 a.m. The Safe Ride/OnCall app can also be accessed from the University’s LiveSafe app.

The TransLoc Rider app replaces the Ride the Wake app that has been associated with Wake Forest’s shuttle system for years.  Parking and Transportation asks that shuttle riders drop use of the old app now in favor of using the new one.

To become quickly familiar with the easy-to-use app, Parking and Transportation recommends how-to guides on shuttle tracking and the Safe Ride/OnCall service.

Anyone with questions about the app, after downloading it and reading the how-to guides, may call (336)-758-5344 or email

(Note: On the TransLoc website, there is a place where you can have the app link sent to your mobile device by text message. Scroll down to bottom of the site.)

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