The Information Systems Technical Services team is at the pinnacle of customer care.
Lenovo, the world’s third-largest maker of personal computers with U.S. headquarters in Morrisville, N.C., awarded the Technical Services team its Premier Service Partner status for the fiscal year ending 2012.
Lenovo, best known for its ThinkPad brand of personal computers, cited the Technical Services team for its diligence to “delight every customer while delivering superior warranty services to customers.”
“The Information Systems Team is driven to exceed customer expectations in all areas of work,” said Kriss Dinkins, director of Knowledge and Service Support and Information Systems.
This is the third consecutive year that the Technical Services team has won this award from Lenovo. A plaque recognizing the team was presented to the Technical Services last week.