Information Systems will be rolling out a new voicemail system this weekend. Below is more detailed information about the conversion to help ensure that you will be ready to use the new Cisco Unity Connection voicemail system on Monday, Oct. 22.
Why are we converting from Nortel Call Pilot to Cisco Unity Connection?
The current Nortel Call Pilot voicemail system has proven to be unstable and is no longer supported by Nortel. Cisco Unity Connection offers similar features and improved reliability over Call Pilot.
What do I need to do now to be ready to use the new voicemail system on Oct. 22?
What is the impact of the new voicemail system to you and to callers?
What training will be provided?
There are multiple training sessions offered through the Professional Development Center. Click here to enroll in a session that works best for you.
Where can I get additional help?
Online resources are available to you. Visit the Information Systems Telecommunications web site to learn more. As always, the Information Systems Service Desk and Telecommunications team can assist you with your needs. You can submit a request for assistance via ResolveIT.
You will receive a final email on Monday, Oct. 22, with additional updates that will assist you in the successful use of the new voicemail system.