Wake Alert system to remain operating during computer network maintenance
This announcement was emailed to students, faculty and staff on Oct. 9 by Wake Forest Communications and External Relations:
During computing network maintenance at Wake Forest on Oct. 12, the Wake Alert emergency notification system will remain operating. Some temporary changes will be in place with Wake Alert during the maintenance scheduled to occur between 5 p.m. and midnight.
As Information Systems announced, recently, all University network and computing services will be unavailable. On campus, students, faculty and staff using the University network will not be able to reach Internet-based services such as Google mail and Sakai. Voice mail, WIN and more will not be available.
The Oct. 12 maintenance work, which will begin at 5 p.m., is expected to be completed by midnight, if not earlier.
If an emergency were to occur, the University Police Department (WFUPD) will be able to send text alerts to all registered to receive them and activate the University’s outdoor alert equipment.
Fire alarms and indoor alerts will function, as always.
Communications and External Relations (CER) will make arrangements to use other Internet providers so as to post alerts to the University website, including the Wake Alert website and the University home page, and to send emails to students, faculty and staff. CER will also use social media, such as the Wake Alert Twitter account (@WakeAlert).
Those on campus will need to use alternative methods to access CER’s emergency notifications through the Internet. For instance, on campus, students, faculty and staff may use their mobile devices connected to the Internet by AT&T, Verizon or other Internet providers.
CER will not be able to send voice mail messages to faculty and staff campus phones.
Detailed information on the Wake Alert system is found at wakeready.wfu.edu.
Categories: University Announcement
Information Systems maintenance will temporarily make Internet unavailable
This announcement was emailed to students, faculty and staff on Oct. 5 by Information Systems:
Information Systems will perform required maintenance on certain core network equipment on Thursday, October 12 between 5:00 p.m. and 11:59 p.m. During this time period all network and computing services will be unavailable on campus.
If you are on campus during the outage period you will not be able to reach Internet-based services such as Google mail and Sakai; in addition, you will not be able to reach campus resources such as voicemail, VPN, WIN, Banner, etc. If you have a Cisco phone, it will also be offline.
If you are off campus during the maintenance window, public-facing resources and cloud-based resources such as the website, Google mail and Sakai will continue to function normally.
This maintenance work is being performed so that core security appliances remain up to date and fully supported by our vendor, Cisco Systems. We will work with them and our installation partner throughout the outage, to ensure we use the outage window effectively.
If you have questions concerning this message or need assistance, please contact us at help@wfu.edu or 336-758-4357 (HELP).
Information Systems
Categories: University Announcement
