Information Systems maintenance will temporarily make Internet unavailable
This announcement was emailed to students, faculty and staff on Oct. 5 by Information Systems:
Information Systems will perform required maintenance on certain core network equipment on Thursday, October 12 between 5:00 p.m. and 11:59 p.m. During this time period all network and computing services will be unavailable on campus.
If you are on campus during the outage period you will not be able to reach Internet-based services such as Google mail and Sakai; in addition, you will not be able to reach campus resources such as voicemail, VPN, WIN, Banner, etc. If you have a Cisco phone, it will also be offline.
If you are off campus during the maintenance window, public-facing resources and cloud-based resources such as the website, Google mail and Sakai will continue to function normally.
This maintenance work is being performed so that core security appliances remain up to date and fully supported by our vendor, Cisco Systems. We will work with them and our installation partner throughout the outage, to ensure we use the outage window effectively.
If you have questions concerning this message or need assistance, please contact us at help@wfu.edu or 336-758-4357 (HELP).
Information Systems
Categories: University Announcement
Computing services unavailable on April 12
On Saturday, April 12, during regularly scheduled maintenance between 7 a.m. and noon, many computer-based services including, but not limited to, Sakai, Banner, WIN, Cognos, and NOVAtime will be unavailable. Information Systems staff will perform required maintenance during this time. If you have any questions regarding this announcement, contact the Information Systems Service Desk at help.wfu.edu or 336-758-4357.
Categories: University Announcement
WIN, Banner, Cognos to be offline
WIN, Banner (our primary administrative computing system) and Cognos reporting will be unavailable beginning at 5 p.m. on Friday, Oct. 11, until 8 a.m. on Monday, Oct. 14. Information Systems staff will perform a required upgrade to Banner during this time.
If you have questions, contact Information Systems at help@wfu.edu.
Categories: News You Can Use, University Announcement
WIN, Banner and Cognos reporting will be unavailable
WIN, Banner (our administrative computing system) and Cognos reporting will be unavailable beginning at 5 p.m. on Friday, Oct. 19 until 8 a.m. on Monday, Oct. 22. Information Systems staff will perform a required upgrade to Banner during this time.
Information Systems apologizes for any inconvenience this may cause you. If you have further questions about this message, contact us at help@wfu.edu.
Categories: University Announcement
WIN, Banner and Cognos will have outage
WIN, Banner (our administrative computing system) and Cognos reporting will be unavailable on Saturday, July 21, between 8 a.m. and 6 p.m. Information Systems staff will perform a required upgrade to Banner during this time.
Information Systems apologizes for any inconvenience these outages may cause you. If you have further questions, contact IS at help@wfu.edu.
Categories: University Announcement
