University Counseling Center expands support for students

August 28, 2017

This is a guest post from the University Counseling Center:

On August 14, 2017 the University Counseling Center unveiled its expanded crisis support services available to the Wake Forest community.  In order to provide greater access for students who are experiencing an emotional crisis, immediate support is available by calling the UCC (336.758.5273) 24-hours a day, 365 days a year.  Enrolled students who are studying abroad, or are away from campus during the year can also receive this crisis support.  Previously the UCC offered after-hours and weekend crisis support during the fall and spring semesters when residence halls were open.

Those calling the UCC during business hours will reach our administrative staff who are trained to help the caller find the resource that best fits their current need – which can include an immediate or same-day crisis appointment at the center, or a next available Initial Visit appointment.  In the 2016-17 academic year, average wait time for non-urgent first appointments was less than seven days, and the UCC has never utilized a wait list.

Callers contacting the UCC after-hours, weekends, or when the university is closed will reach a licensed mental health professional who will also provide support and assessment for the presenting issues and ensure an appropriate plan is in place.

Consultation for those concerned about a Wake Forest student is also available by calling the UCC.  For life-threatening emergencies on-campus please call WFU Police (336.758.5911 or 911 from a campus phone) or 911.

The University Counseling Center has recently relocated to 117 Reynolda Hall, and is open between 8:30 am-5:00 pm M-F.  The center offers individual and group counseling and psychotherapy for all students, consultation to anyone, outreach and prevention presentations, and crisis response. The UCC also offers a Student Mental Health Ambassador program for students interested in mental health promotion and stigma reduction.